Community Navigator Position
Do you have a heart for helping others? 2-1-1 is a trusted source of information and resource navigation. We embrace equity, kindness and empathy, and serve all people regardless of faith, income, race, gender expression, ability, age or family status. 2-1-1 is committed to being the first, most essential resource to anyone who needs help or information. Sound like something you would like to be a part of? We are hiring for a part time Community Navigator! Mon-Fri 9:00-3:00 Apply today! http://easi.applicantstack.com/x/detail/a2fbivpmbxmf
Full description below:
Make a difference in your community by joining United Way’s 211 Team of expert, dedicated and compassionate Community Navigators. We provide on-the-job training for people who are interested in connecting people with housing, food, utility assistance, support groups, health care, legal aid and other vital community supports. We are currently seeking a dedicated candidate with related experience in non-profit, case management, crisis hotline or information and referral services to join our team as a Part-Time Community Navigator working 25 hours per week. $11-13 per hour, depending on experience. Flexible afternoon hours.
Community Navigators help people to identify their goals, prioritize their needs, and connect them to valuable community resources. Community Navigators are skilled in helping individuals, families and providers identify, understand and effectively use the programs that are part of the human service delivery system. Resource navigation takes place in-person (either onsite or offsite), via phone, email, mail or text messages.
Community Navigators serve as knowledge brokers in health and human services by utilizing excellent communication skills, expertise and compassion to identify and provide high-quality resources.
The right candidate will have the following skills:
Actively and skillfully conceptualize, apply, analyze and/or evaluate information gathered from assessments
Excellent reading comprehension, listening, verbal and written communication skills
Ability to maintain a positive, compassionate and professional attitude, even in times of stress
Must have effective active listening and problem solving skills
Knowledge of community, regional and state human and social service resources
Ability to multi-task in a fast-paced environment
Ability to perform with frequent interruptions and/or distractions
Must be able to adapt to and retain constantly changing information
Display initiative to take on additional projects and tasks
Must be willing and able to meet AIRS certification standards
Demonstrated personal computer skills with MS Office applications and other software applications