Job Opportunity – Women’s Bureau Positions


Residential Assistant Position (part-time)

The Residential Assistant (RA) – provides supportive services to women recovering from substance abuse in a residential treatment facility. This individual must be skilled in documenting information, handling client issues and complaints, and providing basic customer service to clients and guests. Duties include but are not limited to: maintaining a professional environment; providing positive feedback to clients as needed; completing referrals, progress and corrective action forms; monitoring and accurately documenting client medication intake; documenting daily room checks; observing and documenting client behavior and activities; assigning and verifying completion of residential chores, answering and directing telephone calls; serving as a point of contact to clients and guests; inventory management, and transportation of clients using a company vehicle. RA’s may be called on to oversee the clients’ children for short periods of time on occasion. Facility operates 24/7 and is staffed accordingly. RAs work every other weekend and every other holiday.

This is a part-time position averaging 20-24 hours/week. Every effort is made to set regular weekly schedules, but occasional changes must be made to cover openings for staff vacancies and/or days off. You may be asked to work additional hours to cover these times. Current openings are for evening and night shifts.

Position offers a great opportunity to gain experience in the field of addictions, necessary for more advanced positions.

Minimum Education, Experience, Licensing, Skills and Other Requirements

  • High School diploma or GED required, Associate degree preferred;
  • Residential setting experience with a minimum of 1-2 years experience preferred;
  • Prior work with addiction preferred;
  • Possess CPR/First Aid certification or the ability to obtain one within 90 days of hiring (organization will reimburse);
  • Possess a valid Indiana chauffeur license or the ability to obtain one within 14 days of hiring (organization will reimburse);
  • If recovering from substance abuse addiction, a minimum of 2 years consistent clean time required;
  • Knowledge of medical terminology is useful;
  • Must be computer literate;
  • Good written and verbal communication skills required;
  • Must have personal integrity and be able to work with diverse personalities;
  • Ability to establish and maintain effective relationships with clients, their children, staff and general public;
  • Ability to work under stressful situations while maintaining a professional demeanor;
  • Ability to organize, prioritize, and complete work assignments

reply to Keba McMullen at

CASE MANAGER Transitions Program


  • Full-time, exempt, salaried

Job Purpose

  • Provide support for women and their families during the substance abuse addiction recovery period at Transitions
  • Reports to the Clinical Director

Essential Duties and Responsibilities

  • Work with client to develop an individualized case management plan
  • Interview clients to determine nature and degree of substance abuse problem (this should be part of the clinical assessment) and develop treatment plans(should be developed with client input – these goals and progress should be regularly reviewed and tools for success given to client);
  • Secure information, such as medical, psychological and social history contributing to client’s situation; (this is part of intake assessment)
  • Assist clients, both individually and in groups, to modify attitudes and patterns of behavior by increasing understanding of self, personal problems and client’s part in creating those attitudes;(how is this done – are evidence based practices used consistently and individual treatment plans and needs addressed)
  • Facilitate groups focusing on addiction, relapse prevention and twelve steps. (determine curricula and best practices to use for group programs and which residents should participate in each one
  • Assist client progress by giving appropriate assignments, offering feedback in groups and tracking progress throughout program; (should be discussed with residents on a regular basis and documented in their files – issues of concern should be brought to treatment team)
  • Compile records and prepare reports, includes documenting client’s care, activities, progress toward recovery, or lack of, etc., and monthly staffing reports; accrediting and payor source requirements must be met
  • Develop and update individual client charts including assessments, contracts, service agreements, release forms, treatment plans, drug screen results, medical information and discharge forms; (which of these things should be done by clinical or residential staff vs. case managers)documenting service objectives and outcomes as well in accordance with all Federal, State, local, and contractual requirements
  • Refer clients to community resources and other organizations; (reword this to read – match the client’s needs with available community resources and make referrals and assist clients with access when needed)
  • Observe client’s daily living and parenting skills; assess what tools are needed for success and redirect and/or teach skills where needed;
  • Complete weekly 1:1 sessions with assigned clients; (define/give examples of what should be covered in these sessions)
  • Communicate with each client’s Child Protective Service and/or other outside caseworkers and authorized providers, advising them of each client’s progress, significant life/behavior issues and/or problems and goal attainment;
  • Reinforce and praise clients efforts toward progress and success
  • Follow up on behavioral referrals written on assigned clients; make sure client understands expected behavior and has the tools needed to make different behavior choices; provide consequences when appropriate;
  • Provide van transportation for clients as needed for court appointments and other outside activities;
  • Accurately document all interactions with client in the Electronic Medical Record;
  • Adhere to boundaries and professional ethics in regard to all care and communications related to clients;
  • Actively participate as a member of the treatment team;
  • Share on –call responsibilities as scheduled;
  • Attend related meetings and training to improve work performance and client services including but not limited to staff, community, educational and in-service programs;
  • Other duties as assigned.

Physical Activities

  • While performing the duties of this job, the Case Manager reaches with arms; uses hands, fingers, sight, hearing, and verbal communication; climbs stairs; stoops, kneels; moves materials weighing up to 40 pounds. This position requires a mix of sitting, standing and walking.

Working Conditions

  • Work is performed indoors with occasional temperature variations. May spend time out-of-doors with clients.

Minimum Education, Experience, Licensing and Other Requirements

  • Bachelor’s degree is required;
  • Bachelor’s degree in social work, psychology or other related field preferred;
  • One year experience working in the addictions field preferred;
  • Alcohol & Drug Abuse Certification from a recognized credentialing organization preferred;
  • Must obtain valid Indiana chauffeur license or obtain within 14 days of hiring;
  • Possess CPR/First Aid certification or obtain within 90 days of hiring;
  • If recovering from substance abuse addiction, a minimum of 2 years consistent clean time required.

Minimum Knowledge, Skills, Abilities and Other Characteristics

  • Strong verbal, written and telephone skills;
  • Ability to relate to a diverse multi-cultural population;
  • Ability to establish and maintain effective relationships with clients, their children, staff and general public;
  • Ability to organize, prioritize, and finish work assignments;
  • Ability to enforce program policies and procedures;
  • Knowledge of drug and alcohol abuse treatment techniques;
  • Ability to use a personal computer and available software;
  • Ability to maintain confidentiality of information handled;
  • Ability to recognize and respond to potential dangers to clients, their children, staff and visitors;
  • Ability to deescalate and control aggressive behavior of clients and/or children/family members;
  • Ability to provide own transportation when participating in off-site Women’s Bureau business or activities;
  • Ability to perform the physical activities associated with this job;
  • Ability to work evenings and weekends occasionally.

reply to Loaine Hagerty at

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