Job Opportunity: Fort Wayne Philharmonic – Patron Services Associate

Philharmonic logoThe Fort Wayne Philharmonic has one available position:

Patron Services Associate

Position Overview:

The Patron Services Associate is responsible for processing patron ticket orders, exchanges, special ticket requests and donations received with ticket purchases, including cash handling, and accurate computer entry. Customer service responsibilities include greeting all guests at The Phil Center and handling patron complaints and concerns. This position also provides support to the Patron Relations Manager as directed. Estimated schedule is 20-25 hours per week, including some evenings and weekends.

Requirements:

The successful candidate will have a personal commitment to symphonic music; demonstrate the ability to work in a fast paced, high energy environment. S/he will have strong written and verbal communication skills, excellent telephone etiquette and sales ability, possess a strong attention to detail and computer proficiency required. S/he will be able to demonstrate a willingness to be a team player in a highly collaborative environment.

Compensation:

$9.25 per hour. Benefits include paid vacation, holiday and sick leave.

Organizational Description:

Under the artistic leadership of Music Director Andrew Constantine, the Fort Wayne Philharmonic is the premiere arts organization in northeast Indiana. Celebrating our 72nd season, the Fort Wayne Philharmonic performs over 350 concerts each year throughout our 15 county service area.

Operating on a $4.0 million budget with a $16 million endowment, The Phil employs 41 full time musicians on a 33-week season. The orchestra is supported by 13 full time and 8 part time staff members and a board of 27.

How to Apply:

application deadline: 8/30/2016
contact name: Douglas Dennis, Patron Relations Manager
contact email: ddennis@fwphil.org

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