Job Opportunity: Fort Wayne Philharmonic – Technology Coordinator

PHIL_4c_DirectorThe Fort Wayne Philharmonic  has one position available:

Technology Coordinator 

Position Description:
The Technology Coordinator will oversee all aspects of technology at the Philharmonic, including information systems, web-based activities and new media. S/he will develop and maintain appropriate policies and procedures for the Philharmonic’s information systems, balancing the operational and security needs of the organization. S/he will work with appropriate venue staff to achieve remote ticketing /alternate location ticket sales configurations.

S/he will work with appropriate personnel in IPFW’s Information Technology department as necessary. All communications between The Phil and IPFW’s Information Technology department must be conducted by her/him.

Specific Responsibilities: 
INFORMATION SYSTEMS MANAGEMENT AND MAINTENANCE
-Provide leadership in the selection, design, implementations, integration, and ongoing support for all information systems throughout the organization.
-Oversee and maintain relationships with software vendors as necessary
-Obtain and properly manage software licenses
-Purchase / maintain records of technology equipment mutually agreed upon with management for all organization needs
-Configure and implement all necessary information systems projects including networking, custom programming, software installations, database maintenance, and scripts
-Provide leadership and planning to enhance and support data, voice, and network infrastructures and services.
-Conduct routine network backup procedures and ensure the backups are operating effectively and smoothly
-Address network security issues / breaches swiftly
-Maintain network resources through necessary security patches and other relevant updates
-Manage all network accounts, email configurations, and security groups / policies
-Assist in the development and maintenance of organization-wide technology standards and policies.
-Provide Help Desk level support to all staff
– Conduct workstation computer hardware and software troubleshooting
-Establish appropriate security levels for each staff member for industry-specific software such as Solomon for accounting and the ticketing software
-Develop internal IT policies and procedures designed to improve work procedures and service quality
-Install software programs on computer workstations as deemed appropriate
-Oversee and maintain ticketing sales setup at the Embassy Theatre and other remote venues as appropriate
-Maintain a working relationship with IPFW Information Technology Services, including being responsive to any inquiries on security concerns

Acceptable Experience and Training:
The Technology Coordinator will have the following experience and attributes:
-At least junior level in a Bachelor’s degree (Master’s coursework or completed Bachelor’s in the appropriate major preferred) majoring in Computer Science, Information Systems or related area
-Preferably at least 2 years’ working Information Technology experience
-Experience should include at least a subset of the following skills network maintenance/configuration, website development: help desk support, project management and programming
-Knowledge of Active Directory, Windows Server, Microsoft Exchange Server, HTML, and SQL desired
-Effective written and verbal communication skills
-Organization and time-management skills; ability to motivate
The ideal candidate will also:
-Have a passion for The Phil mission and a strong desire to impact a high functioning non-profit organization
-Be an innovative and fearless creative thinker
-Exhibit a high level of personal and professional integrity and trustworthiness
-Have a strong work ethic and require minimal direction
-Work well independently as well as part of a team
-Thrive in a fast-paced and fun environment

Compensation:
This is a part-time, hourly position. Compensation commensurate with experience and job performance. Benefits include 403(b) plan, paid vacation, holiday and sick leave.
Conditions of Employment
-Criminal History Background Clearance
-Successful Drug and Alcohol Screening

How to Apply:
Application Deadline: August 19, 2016
Apply to Name: Hiring Manager
Apply to email: http://www.fwphil.org/
Organization/Orchestra web address: fwphil.org

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